If you missed the latest regional meeting on June 12th, you missed an
excellent opportunity to learn about a well-structured recall process. Sonja Glass, RN, BSN, Value Analysis
Coordinator for Surgical Services, and AHVAP Eastern Director, and Carolyn Barnette,
JD, Insurance and Risk Manager from Wake Forest Baptist Medical Center,
provided a detailed overview of their Recall Process. Following introductions by Cheri Berri-Lesh,
Value Analysis Coordinator at Group Health Cooperative and Western Region
Director, Sonja opened the session by defining the types of recalls, the tools
used to track them, and the staff members to be included on the Recall team. Next, Carolyn presented information about the
process, legal requirements and rationale then offered examples of practical
applications. An effective process is
important not only to the patients we serve but also effectively minimizes
exposure to liability for your organization.
In light of the numerous recalls in recent years and heightened public
awareness, it is critically important to establish a well-defined process.
Following the presentation, participants had the opportunity
to ask questions and share tips. In
response to requests for copies of the slide presentation, Cheri advised it
will be posted on the AHVAP website along with a copy of the Recall
Checklist. There was also a request for
a copy of the job description for the Recall Coordinator. There is a
possibility the job description for the Recall Coordinator can be shared. Sonja offered to discuss the role with participants. Sonja’s contact information is available to
AHVAP members in the Member Directory on the AHVAP Website. Our thanks to Sonja and Carolyn for the time
they invested to share their expertise with us.
It was much appreciated!
Weren’t able to attend?
The slides and shared documents will be posted on the AHVAP website for
members to access.
Save the Date: The next quarterly call will be September
11, 2014 at 3 pm EST.